Refund policy

Return & Refund Policy – XELIEN

We accept returns within 7 days of delivery

Items must be unused, unwashed, and in original packaging with tags attached

Returns are not accepted for
• Items on sale or discounted
• Customized or limited-edition products

Refunds are processed after inspection and will be credited to the original payment method within 5–10 business days

Shipping charges are non-refundable. Return shipping costs are borne by the customer unless the product is defective or incorrect